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professionals.com.au
Property Management
Choosing a Property Manager
Tenant Selection
Lease Preparation and Rent Collection
Vacancy, Inspections and Maintenance
Advertising
Form 1a, Entry condition Report
Statements, Accounts etc.
Legal Proceedings
Insurances
Meet the Staff - Kylie
Meet the Staff - Diane
 
Choosing a Property Manager

It is imperative to select the right Real Estate Agency to ensure your investment works hard for you and is managed correctly. Professionals Nerang is one of the oldest established agencies on the Gold Coast. Our 40-year history proves that Professionals Nerang is more than just a Company name, it reflects the way we conduct every aspect of our business. You may choose to utilise some or all of our Total Management Package.

Services Include:
  • Tenant selection
  • Lease preparation
  • Rent Collection
  • Arrears management
  • Disbursement of funds (monthly or bi monthly) by electronic transfer (EFT)
  • Statements including End of Financial Year Statements
  • Periodic Inspections
  • Maintenance
  • Accounts management
  • Advertising
  • Assistance with legal proceedings
  • Weekly enquiry report (during vacancy)
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Tenant Selection

You deserve a quality Tenant who will respect your property and pay the rent on time. We only select tenants who hold Real Estate references or bona fide private Landlord references. We carefully check all references and verify a prospect's identity. Our online connection to TICA (Tenant Information Centre Australia) ensures a prospective tenant is not listed as having defaulted on rent, or breached a Tenancy Agreement.

While we must abide by anti-discrimination laws, we will ensure that a new tenant is able to show that they can afford the rent and maintain the condition of your property.
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Lease Preparation and Rent Collection

Once a tenant has been approved, they must pay two weeks rent to secure the tenancy. Lease documents are prepared and tenants pay a bond equal to four weeks rent or in case of rents in excess of $500 per week, the bond must equal six weeks rent. We then lodge these monies with the Residential Tenancy Authority (RTA), as required by law.

We understand that Lessors depend on receiving rental monies each month to meet their mortgage obligations. Should your tenant fall into arrears, you will be advised well before the end of the month.
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Vacancy, Inspections and Maintenance

Our office believes it is better to have a vacant property than to lease to troublesome tenants. However, we are constantly monitoring the market to ensure that the rents being asked are in line with current local trends, while providing maximum yield for Lessors. We are happy to give advice on these matters.

Periodic Inspections

We always act in your best interest and inspect your property every four months. After each inspection, a comprehensive (2 page) report is issued to the Lessor. This service is provided at no charge.

Property Maintenance

The property Owner's approval is always ought before any maintenance is carried out. We employ only licensed tradespeople who have Public Liability Insurance to protect you and your investment property.
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Advertising

Advertising a Vacancy Includes:
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Form 1a, Entry condition Report

The Form 1a, Entry condition Report is a valuable document that is completed at the commencement of each new tenancy. This document is a safeguard to ensure that the property is returned in the same condition as at the commencement of the tenancy. Fair wear and tear is accepted. We ensure that a thorough Condition Report is completed listing all details regarding the fittings and fixtures.

Tenants have three [3] days to complete the Form 1a, Entry Condition Report and return it to our office. A copy is then forwarded to you for your records.
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Statements, Accounts etc.

At the start of each month Landlords receive a fully computerised statement of account. All rental property accounts can be paid on your behalf, including rates, body corporate fees, electricity accounts, maintenance etc. At the end of each Financial Year you will receive an End of Financial Year Statement, for your Accountant.

Payments are then credited to your account by EFT at the end of each month. Mid month transactions are also available for your convenience if required. Lessors also receive a monthly newsletter to keep them up to date with the property investment market.
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Legal Proceedings

On the rare occasion legal proceedings are instigated against a tenant, we can act on your behalf at the Residential Tenancies Small Cliams Tribunal.
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Insurances

Professionals Nerang strongly recommends that Landlord Protection Insurance is obtained. Owners are then protected against loss of rent by tenants, should they fall into difficult times. Some policies also cover malicious and / or accidental damage, along with legal liability cover for both the tenant and / or their guests for injury, or other losses on the property. Please find enclosed a brochure from EBM Insurance for your perusal. We also highly recommend that you keep your Contents and Building Insurance policies valid at all times. Insurances on your rental property are tax deductible.
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Meet the Staff - Kylie

Kylies experience in property management spans over 12 years, covering all areas of the Gold coast and throughout Queensland. With her outgoing, bright personality, she prides herself on her dedication and customer satisfaction. Kylie is passionate about Real estate, listens to her clients needs and possesses exceptional follow through skills. Her extensive local knowledge provides her clients with an excellent resource.
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Meet the Staff - Diane

Diane first became involved in the Real Estate Industry as an Investor and found she had a genuine passion for Property Management. Her role as a Property Manager with Professionals Real Estate Nerang is to ensure that Property investors receive the best service & advice with regard to their investment. As a property investor herself, she is well acquainted with maximizing high returns.

Diane is approachable, easy going and focused on assisting and advising her clients with a high standard of professionalism. With her extensive customer service skills and attention to detail, Diane is the ideal choice when it comes to managing your investment.
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Ph 07 5578 1422
Ph 07 5578 1422